Refund Policy
Last updated: September 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the instructions, or contact our support team on WhatsApp at +254 722 718 028 and we will help you.
What happens after a refund
Once a refund is approved, your access to the refunded course is locked automatically. Any certificates issued for that course may also be revoked.
More information
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. For full details on how refunds are handled, see Paddle's Refund Policy.